Responsible Gaming at gk 22 — Stay Safe
Gaming should be a source of enjoyment, not a burden. gk 22 believes every player can play responsibly and safely — that is why we provide self-limits, account breaks, and support tools.
When does gaming become a problem?
Casino or sports betting is a form of entertainment for most people. But sometimes it can get out of hand — creating financial stress, straining family relationships, or causing emotional distress. At gk 22, we prioritise transparency from the start, because a happy and informed player is our real goal.
Our Terms and Conditions clearly state — every account is for individuals aged 21 or above only. Participation by minors is strictly prohibited, and gk 22 reserves the right to close any account found to be in breach of this rule.
The first step toward building responsible gaming habits is being honest about your own behaviour. If you have any questions, our FAQ page has detailed information on responsible gaming.
gk 22 never encourages uncontrolled betting. Our goal is for every session to end on a positive note, not with regret.
Age Limit and Legal Responsibility
All services on gk 22 are for adults aged 21 or above only.
Tools to Keep Yourself in Control
gk 22 gives you several useful tools to manage your own gaming habits.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount yourself. Once a limit is set it takes effect immediately, but increasing it requires a 72-hour waiting period.
Session Time Limit
Decide in advance how long you will play. When the set time is up, a warning will be displayed automatically and you will have the option to end the session.
Self-Exclusion
If you feel you need a break, you can request to close your account yourself for a set period (from 30 days to permanently). During this time, logging in or depositing will not be possible.
Loss Limit
Set in advance the maximum loss you can accept within a given period. Once the limit is reached, placing further bets will be stopped automatically.
Reality Check Reminder
At regular intervals, a message will appear on screen showing a brief summary of how long you have been playing and how much you have won or lost in that session.
Account Cool-Off Break
If you need a short rest without a long break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Warning Signs of a Problem
If you notice any of the following behaviours in yourself, consider seeking help.
- You are spending more than your budget and placing more bets trying to recover losses.
- You are hiding your gaming habits from family or friends or lying about it.
- You are borrowing money or using the family's essential savings to fund your gaming.
- You feel restless or irritable when not playing and find it hard to manage your mood.
- You are spending long periods gaming at the expense of work, studies, or family responsibilities.
- You have tried to stop multiple times but have not been able to.
Ask Yourself
Answer the following questions honestly — your answers will help you understand your own situation.
If two or more of these questions have a 'yes' answer, it is time to seek support. Read the 'Where to Get Help' section below.
How to Use the Tools
After logging in to gk 22, go to the Account Settings section to find all responsible gaming tools. From there, deposit limits, session time, loss limits, and self-exclusion can all be managed easily.
Once self-exclusion is activated, it cannot be cancelled before the set period ends. This is deliberately designed to prevent returning in a moment of impulse.
Under our Privacy Policy, your responsible gaming information is kept completely confidential — it is never shared with third parties.
Where to Get Help
Do not face this alone — your family, professional counsellors, and our support team are always here.
gk 22 Live Chat Support
Our support team is available 24 hours a day, 7 days a week in Bengali and English. For any help with setting account limits or self-exclusion, contact us directly via live chat.
Email Support
In addition to live chat, you can also reach us by email. We handle all responsible gaming requests on a priority basis.
Seek Support from Family
Talk openly with your family. Take the concerns of loved ones seriously — they are often the first to notice a problem and can be a strong source of support on the path to change.
Professional Counselling Services
Speaking with a mental health counsellor or addiction specialist is not a sign of weakness — it is a sign of strength. Several organisations in Bangladesh offer counselling free of charge or at low cost.
A Trusted Friend or Colleague
Sometimes telling a trusted friend is the easiest first step. They can encourage you to seek professional help and be there for you during difficult times.
gk 22's Commitment
gk 22 believes that building a culture of responsible gaming is one of the most important responsibilities of a casino platform. We do not only provide gaming opportunities — we also work to create a safe environment.
Our support team is trained and treats responsible gaming requests with the highest priority. Requests for self-exclusion or limit-setting are never refused or delayed.
To protect minors, we recommend using parental control software. Manage access on family devices so that minors cannot access gk 22 or any other gambling site.
To learn more about us and understand gk 22's services in detail, read our About Us page.